Privacy policy

Privacy Policy

Last updated: 5 May 2025

At Mister Miller Ltd, we respect your privacy and are committed to protecting your personal data. This privacy policy sets out how we collect, use, and safeguard the information you share with us when visiting our website or placing an order.

By using our website, you agree to the terms of this policy.

1. Who We Are

Mister Miller Ltd is a company registered in England and Wales (No. 12673338).
Registered address: 11 Boardman Road, Kettering, Northamptonshire, NN15 7DH
If you have any questions about this policy or how your data is handled, please contact us at:
📩 w.w@mistermiller.co.uk

2. What Information We Collect

We collect personal data when you:

• Place an order (name, billing/shipping address, email, phone number, payment info)

• Sign up to our mailing list

• Contact us with a query

• Browse our website (via cookies and analytics)

We do not store full payment card details—these are handled securely by our payment providers (e.g. Shopify, PayPal, Stripe, etc.).

3. How We Use Your Information

We use your data to:

• Fulfil your order

• Provide customer service

• Send email updates (if you’ve opted in)

• Improve our site and user experience

• Comply with legal or regulatory obligations

We never sell your information, ever.

4. Sharing Your Data

We only share your information with trusted third parties who help us run our business, such as:

• Delivery couriers

• Payment providers (Shopify Payments, PayPal, etc.)

• Our email marketing provider (e.g. Klaviyo or Mailchimp, if used)

• Analytics services (e.g. Google Analytics)

They only use your data as instructed and in line with UK data protection laws.

5. Marketing Emails

We’ll only send you marketing emails if you opt in—either at checkout or via our website. You can unsubscribe at any time by clicking the link at the bottom of any marketing email.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Ask us to delete your data

• Object to or restrict how we process it

• Withdraw consent (e.g. for marketing)

To exercise any of these rights, please email us at [insert contact email].

7. How We Protect Your Data

Your data is stored securely on trusted servers and protected by appropriate security measures. Access is limited to authorised team members and service providers only.

8. Cookies

Our website uses cookies to improve functionality, personalise your experience, and analyse site traffic. You can manage cookie settings via your browser. For full details, see our [Cookie Policy].

9. How Long We Keep Your Data

We only keep your data for as long as necessary—usually to complete your order, meet legal requirements, or as long as you remain subscribed to our emails.

10. Updates to This Policy

We may occasionally update this privacy policy. The most recent version will always be available on our website.